Terms of service
Terms of Service
Last updated: August 7, 2026
PLEASE READ THESE TERMS CAREFULLY. SECTION 14 CONTAINS A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. IT REQUIRES YOU TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS THROUGH ARBITRATION RATHER THAN IN COURT, AND IT LIMITS THE REMEDIES AVAILABLE TO YOU. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AS DESCRIBED IN SECTION 14.9.
1. Agreement to Terms
These Terms of Service ("Terms") are a binding agreement between you and Marlowe & June ("Marlowe & June," "we," "us," or "our"). They govern your access to and use of marloweandjune.com (the "Site") and any purchase you make from us.
By accessing the Site, creating an account, or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy, Return & Refund Policy, and Product Disclaimer, each of which is incorporated here by reference. If you do not agree, do not use the Site or place an order.
2. Eligibility
You must be at least 18 years old, or the age of majority in your state of residence, to place an order. By ordering you represent that you meet this requirement and that all information you provide is accurate and complete. The Site is intended for customers located in the United States.
3. Products, Descriptions, and Images
We make reasonable efforts to describe and display our products accurately. Product photographs are taken under studio conditions and colors may appear differently on your screen. Minor variations between production batches are normal in apparel manufacturing. See our Product Disclaimer.
Nothing in this section or in the Product Disclaimer permits us to sell you something materially different from what was advertised. If a product you receive is materially different from its description or images, it is covered under Section 5 of our Return & Refund Policy and we will make it right.
4. Pricing, Fees, and Taxes
- All prices are shown and charged in U.S. dollars.
- Your payment method is charged at the time you place your order.
- Marlowe & June is a company registered in the Netherlands. Your card or bank statement may therefore show a non-U.S. merchant. Depending on your card issuer, a foreign transaction fee may apply; that fee is charged by your bank, not by us, and we do not receive any part of it.
- Prices are subject to change without notice, but a change will never affect an order you have already placed and we have confirmed.
- Any mandatory fee is included in the price displayed to you before you complete checkout. Sales tax and, where applicable, import duties are calculated and displayed separately at checkout.
- Optional add-ons offered at checkout are never pre-selected. You must affirmatively choose them.
- We collect and remit state and local sales tax where we are required to do so.
5. Order Acceptance
Your order is an offer to buy. We accept it when we send you a shipping confirmation. Until then we may decline or cancel any order, in whole or in part, including where a product is out of stock, a price or description was posted in error, or we suspect fraudulent or abusive activity. If we cancel an order you have paid for, we refund you in full and promptly.
6. Shipping and Delivery
Orders ship from our atelier partner outside the United States. Estimated delivery is 8–12 business days after shipment. Your rights if we miss that window, including your right to cancel for a full refund under the FTC Mail, Internet, or Telephone Order Merchandise Rule, are set out in our Shipping Policy.
7. Returns
Returns and refunds are governed by our Return & Refund Policy.
8. Acceptable Use
You agree not to use the Site to violate any law; infringe our or anyone else's intellectual property; transmit malware; scrape, harvest, or use automated means to access the Site; interfere with its security or operation; place fraudulent orders; or resell our products without our written permission.
9. Intellectual Property
The Site and all of its content — text, graphics, logos, photographs, product designs, and the Marlowe & June name and marks — are owned by us or our licensors and protected by U.S. and international intellectual property law. You may not copy, reproduce, or use any of it commercially without our prior written consent.
10. User Content
If you submit a review, photo, comment, or other content, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and display it in connection with our business, including in marketing. You represent that you own the content or have the right to grant this license. We may remove any user content at our discretion. We do not edit, suppress, or condition the publication of customer reviews based on whether they are positive or negative.
11. Third-Party Links and Services
The Site may link to or integrate third-party services, including Shopify, payment processors, and analytics providers. We are not responsible for the content, policies, or practices of third parties.
12. Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR REQUIRED BY LAW, THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Some states do not allow the exclusion of implied warranties. In those states, the exclusions above apply only to the maximum extent permitted by law, and you may have additional rights.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARLOWE & JUNE AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR ANY PRODUCT.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS, THE SITE, OR ANY PRODUCT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE PRODUCT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
THESE LIMITATIONS DO NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU IN FULL.
14. Dispute Resolution, Binding Arbitration, and Class Action Waiver
14.1 Talk to us first. Before starting an arbitration or any legal proceeding, you agree to give us a chance to fix the problem. Send a written Notice of Dispute to legal@marloweandjune.com describing the issue, your order number, and the relief you want. We will do the same for any dispute we have with you. Both parties agree to negotiate in good faith for 60 days after the Notice. This step is a condition precedent to arbitration.
14.2 Agreement to arbitrate. If we cannot resolve the dispute within 60 days, you and Marlowe & June agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, any product, or our relationship — whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether arising before, during, or after the termination of these Terms — will be resolved exclusively by final and binding individual arbitration, and not in a court of law.
14.3 Federal Arbitration Act. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., and evidences a transaction involving interstate commerce.
14.4 Rules and forum. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, available at adr.org. The arbitrator will be a retired judge or an attorney licensed in the United States. Arbitration will take place in the county where you reside, or by telephone or video conference, or by written submission only, at your election. Judgment on the award may be entered in any court with jurisdiction.
14.5 Fees. Payment of filing, administration, and arbitrator fees is governed by the AAA Consumer Arbitration Rules. For any claim of $10,000 or less, we will pay all AAA filing, administrative, and arbitrator fees, unless the arbitrator determines your claim was frivolous or brought for an improper purpose.
14.6 CLASS ACTION WAIVER. YOU AND MARLOWE & JUNE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO RESOLVE THAT PARTY'S INDIVIDUAL CLAIM.
14.7 Small claims exception. Either party may bring an individual action in small claims court in the county where you reside, so long as the action remains in that court and is brought on an individual basis. Either party may also seek injunctive relief in court to protect intellectual property rights.
14.8 Batching of mass filings. If 25 or more similar claims are filed against us by or with the coordination of the same counsel or organization, the claims will be administered in staged batches of no more than 50, with only one batch proceeding at a time. The statute of limitations is tolled for all claims in the queue.
14.9 YOUR RIGHT TO OPT OUT. You may opt out of this arbitration agreement and class action waiver. To do so, send written notice within 30 days of your first purchase or first acceptance of these Terms, whichever is earlier, to legal@marloweandjune.com with the subject line "Arbitration Opt-Out," including your full name, address, email, and a clear statement that you wish to opt out. Opting out has no effect on your account, your order, or any other part of your relationship with us, and we will not retaliate in any way. If you opt out, Section 14.10 governs where disputes are heard.
14.10 Non-severability of the class waiver. If Section 14.6 is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and heard in a court of competent jurisdiction, and the remaining claims will proceed in arbitration. If the entirety of Section 14 is found unenforceable, or if you validly opt out, disputes will be resolved in the state or federal courts located in New Castle County, Delaware, and both parties consent to personal jurisdiction and venue there.
14.11 Survival. This Section 14 survives termination of these Terms and any closure of your account.
15. Governing Law
These Terms and any dispute arising from them are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules and without regard to the U.N. Convention on Contracts for the International Sale of Goods. This choice of law does not deprive you of the protection of any mandatory consumer protection law of the state in which you reside.
16. Indemnification
You agree to indemnify and hold harmless Marlowe & June from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
17. Changes to These Terms
We may update these Terms. The "Last updated" date will change and the current version is always posted here. Material changes will be communicated by email or a notice on the Site at least 14 days before they take effect. Changes do not apply retroactively to orders already placed, and changes to Section 14 do not apply to any dispute for which a Notice of Dispute was already sent.
18. Severability, Waiver, and Entire Agreement
If any provision of these Terms is held unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions stay in full force. Our failure to enforce any right is not a waiver of it. These Terms, together with the policies incorporated by reference, are the entire agreement between you and us regarding the Site and your purchases.
19. Contact
Marlowe & June
Chamber of Commerce (KVK) reg. no. 98336460
General: support@marloweandjune.com
Legal notices: legal@marloweandjune.com