Where is my order?
Every order gets a tracking number by email the moment it leaves the warehouse. Once you have that number you can follow your parcel here: 17TRACK. It works with every carrier we ship with.
No tracking email yet?
Give it a moment. Tracking is created when the carrier first scans the parcel, not when you place the order, so there is normally a gap between the two.
Still nothing after that? Email us at support@marloweandjune.com with your order number and we will look it up for you.
The tracking has not moved in days
That is normal on longer routes. A parcel can sit at a sorting hub or in customs for a while without a new scan. It is still on its way.
If nothing changes for more than seven days, get in touch and we will chase it for you.